Privacy Policy

At Nectar Safaris, your privacy matters to us. This Privacy Policy explains what personal information we collect, how we use it, and how we protect it. We are a locally owned Tanzania safari company and we handle your data with care and respect. By using our website (nectarsafaris.com) or making a booking with us, you agree to the practices described in this policy. If you have any questions, please reach out — we are always happy to talk. Last Updated: June 2025

1. Who We Are

Nectar Safaris is a Tanzania-registered safari company. We operate the website nectarsafaris.com and provide safari and travel services across East Africa.

2. What Information We Collect

2.1 Information You Give Us

When you contact us, request a quote, or make a booking, we may collect:

• Your full name and contact details (email address, phone number)
• Passport information (required for park permits and booking confirmations)
• Travel dates, group size, and itinerary preferences
• Dietary requirements, medical conditions, or accessibility needs (only if you choose to share these)
• Payment information (processed securely — we do not store full card details)
• Messages and emails you send us

2.2 Information We Collect Automatically

When you visit our website, we may automatically collect:

• Your IP address and general location (country/city level)
• Browser type and device information
• Pages you visit and how long you spend on them
• How you found our website (e.g., via Google search or a link)

This information is collected using cookies and similar tools. Please see our Cookie Policy for more details.

3. How We Use Your Information

We use your personal information to:

• Respond to your inquiry and plan your safari itinerary
• Confirm and manage your booking
• Share necessary details with our suppliers (lodges, airlines, park authorities) to fulfill your trip
• Process payments securely
• Send you booking confirmations, itinerary updates, and pre-trip information
• Improve our website and services based on how visitors use them
• Send occasional newsletters or travel inspiration (only if you have opted in)

We do not use your personal information for any purpose beyond what is listed above without your consent.

4. Who We Share Your Information With

We only share your personal information when necessary. We may share it with:

• Our trusted suppliers — such as lodges, camps, airlines, and national park authorities — who need your details to deliver your safari services
• Our payment processor — to securely handle your transactions
• Government authorities — if required by Tanzanian law (e.g., tourist board registration)

5. How Long We Keep Your Information

Data Type	How Long We Keep It
Booking records	Up to 7 years (accounting and legal purposes)
Inquiry data (no booking made)	Deleted after 12 months
Marketing preferences	Until you unsubscribe or ask us to delete

6. How We Protect Your Information

We take data security seriously. Here is how we protect your information:

• Our website uses SSL encryption (the padlock icon in your browser) to secure data in transit
• We use secure, password-protected systems to store your data
• Only authorized team members have access to your personal information
• We do not store full payment card numbers — payments are handled by a secure third-party processor

No system is 100% secure, but we do everything reasonably possible to protect your data.

7. Your Rights

You have rights over your personal information. You can ask us to:

• Access your data — see what personal information we hold about you
• Correct your data — fix any information that is wrong or out of date
• Delete your data — remove your information where we are not legally required to keep it
• Opt out of marketing — stop receiving our newsletters or promotional emails at any time

To exercise any of these rights, simply email us at info@nectarsafaris.com. We will respond within 14 business days.

8. Cookies

Our website uses cookies to improve your experience and help us understand how visitors use our site. Please read our Cookie Policy for full details on what cookies we use and how to control them.

9. Third-Party Links

Our website may contain links to other websites — such as national park websites, airline booking pages, or travel blogs. We are not responsible for the privacy practices of those sites. We recommend reading their privacy policies before sharing any personal information with them.

10. Children\'s Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has shared personal information with us, please contact us and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. If we make significant changes, we will let active clients know by email. Your continued use of our website or services after changes are made means you accept the updated policy.

12. Contact Us

If you have any questions, concerns, or requests about your privacy, please get in touch: